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A：I received the goods, but the quality is not good. What can I do?
B：I'm sorry for the inconvenience. Please provide us with specific information about the quality issue and we will take responsibility and provide a solution.
A：Can you provide compensation?
B：Yes, we can provide compensation according to the specific situation.
A：I need this product urgently. Can you deliver it by tomorrow?
B：We can try our best but it's difficult to do so. Our usual delivery time is 3-5 days.
A：How about paying an extra fee for expedited delivery?
B：We can arrange for expedited delivery, but it will require an extra fee. We will check the feasibility and let you know as soon as possible.
A：Can you introduce this product to me?
B：Sure. This is our latest product, which is made of high-quality materials and has excellent performance.
A：What’s the product’s advantage compared to others on the market?
B：Our product has a longer lifespan and is more cost-effective. In addition, we can provide customized services according to your specific needs.
A：Can you offer a lower price?
B：I'm sorry, but our price is very competitive. What’s your target price?
A：My target price is $5 per unit.
B：I'm afraid we can't offer you that price. Our production cost is already very low.
A：Can you offer a discount?
B：Our price is already very competitive, but we can offer you a 5% discount if you place an order of 1000 pieces or more.
A：I think it’s still too expensive. Can you offer a higher discount?
B：I'm afraid we can't. If you can increase the order quantity, we can consider offering a higher discount.
A：Can you provide a cooperation agreement?
B：Yes, we can provide a cooperation agreement. Please provide us with your company information and other required information.
A：What are the main contents of the cooperation agreement?
B：The cooperation agreement includes the scope of cooperation, responsibilities and obligations of both parties, payment terms, and other relevant information.
A：I'd like to personally check the goods before shipment. Is this possible?
B：Sure, you can arrange for an inspection of the goods before shipment.
A：How should I arrange the inspection?
B：You can arrange an inspection company or come to our factory for an inspection. Please notify us in advance.
A：How long is your quotation valid?
B：Our quotation is valid for 30 days.
A：Can you extend the validity period?
B：Yes, if you need more time, please let us know in advance and we can extend the validity period accordingly.
A：Can I mix different products in one container?
B：Yes, you can mix different products in one container, as long as they are compatible and can be safely loaded.
A：How should I arrange the loading?
B：We will provide professional loading services, but please notify us in advance of the type and quantity of products to be loaded.
A：What are the payment terms?
B：Our payment terms are usually 30% deposit before production and 70% balance before shipment. We can also accept other payment methods, such as L/C, T/T, and Western Union.
A：Is there any discount for prepayments?
B：Yes, if you pay the full amount in advance, we can offer you a 3% discount.
A：Can you provide samples? How much does it cost?
B：Yes, we can provide samples, but you need to bear the sample and shipping costs.
A：How about the sample fee? Can it be refunded?
B：If you place an order, we can refund the sample fee.
A：I received the sample. Can I confirm the order based on the sample?
B：Yes, you can confirm the order based on the sample. Please let us know if there are any modifications or adjustments.
A：How long does it take to produce the final product?
B：It usually takes 15-20 days to produce the final product after the sample confirmation.
A：How should I arrange transportation?
B：We can arrange transportation for you. Please provide us with the shipping address and other relevant details.
A：What kind of transportation do you provide?
B：We can provide sea, air, and land transportation services according to your needs.
A：I want to cancel the order. What’s the procedure?
B：We're sorry to hear that. Please provide us with the order number and the reason for cancellation, and we will handle it accordingly.
A：How about the refund?
B：If the product has not been produced, we will provide a full refund. If it has been produced, we will deduct the production cost and provide a partial refund.